Terms and Conditions

TERMS AND CONDITIONS – PRIVATE GYM PAULO BOER B.V.
Article 1 – General and Definitions
These terms and conditions are general terms within the meaning of Article 6:231 of the Dutch Civil Code.
The terms and conditions are filed with the Chamber of Commerce under registration number 82970017.
In these terms and conditions, the following definitions apply:
Contractor: Private Gym Paulo Boer B.V., registered with the Chamber of Commerce under number 82970017, located in Wildervank, the Netherlands.
Client: any natural person or legal entity entering into an agreement with the contractor or making use of its services.
Agreement: a (training) agreement signed by the client or concluded digitally with Private Gym Paulo Boer B.V. By signing or confirming digitally, the client enters into a fixed payment obligation for the duration of the membership or session package.
App: the official Paulo Boer App used for managing appointments, registrations, and cancellations.
Cancellation: termination of the agreement via the App under My Account → Products, subject to a four-week notice period.
Article 2 – Applicability
These terms apply to all offers, quotations, agreements, and other legal relationships between the contractor and the client.
They remain in effect even when third parties are engaged by the contractor.
Any general terms of the client are expressly rejected.
If any provision proves null or voidable, the remaining provisions remain in force and the parties shall agree on a replacement provision that reflects the original intent as closely as possible.
Article 3 – Offers and Quotations
All offers and quotations are non-binding unless explicitly stated otherwise.
Prices include VAT and other applicable taxes unless stated otherwise.
Offers and quotations are based on information provided by the client. Incorrect or incomplete information may result in adjustment of the agreement and/or price.
Article 4 – Duration and Termination of the Agreement
Memberships and packages are entered into for the agreed term.
Termination must be done exclusively via the Paulo Boer App, observing a notice period of four (4) weeks.
If termination is not submitted in time, the agreement will automatically renew for an identical term.
Illness, injury, or medical conditions do not release the client from the payment obligation unless otherwise agreed in writing.
The training sessions, classes, or credits linked to a membership are valid for a period of four (4) weeks. After this period, any unused credits automatically expire, and new credits are issued for the next period. No refunds or transfers of unused credits are possible.
Article 5 – Payment
Payments are made via direct debit or another agreed method.
Payments must be completed within the stated term. If not, the client is in default without prior notice.
In case of late payment, the contractor is entitled to block access to training sessions until full payment has been received.
All collection costs, both judicial and extrajudicial, shall be borne by the client.
Article 6 – Obligation of Effort
The contractor provides training to the best of its knowledge and ability.
No result obligation or guarantee is given regarding the achievement of specific fitness or health goals.
Article 7 – Suspension, Dissolution, and Termination
If the client fails to meet obligations, the contractor may suspend or terminate the agreement.
The contractor may immediately terminate the agreement if the client behaves inappropriately or disrupts order and safety within the facilities.
Article 8 – Use of Facilities
The client must follow all instructions from trainers and staff.
Use of equipment and facilities is entirely at the client’s own risk.
The contractor reserves the right to deny access in case of inappropriate behavior.
Article 9 – Liability
Participation in training sessions is at the client’s own risk.
The contractor is not liable for injury, damage, or loss of property except in cases of intent or gross negligence.
The client is liable for any damage caused to the contractor’s property.
Article 10 – Force Majeure
Force majeure means any circumstance beyond the contractor’s reasonable control that prevents fulfillment of the agreement.
In the event of force majeure, the contractor may suspend obligations or terminate the agreement without being liable for compensation.
Article 11 – Complaints Procedure
Complaints must be submitted in writing within 14 days after the issue arises.
The contractor will handle the complaint within a reasonable time and respond in writing.
Article 12 – Privacy and Data Protection
The contractor processes personal data in accordance with the General Data Protection Regulation (GDPR).
Data are used solely for the execution of the agreement and will not be shared with third parties without consent, unless required by law.
Article 13 – Governing Law and Disputes
All agreements and these terms are governed exclusively by Dutch law.
Disputes should preferably be resolved amicably.
If this is not possible, disputes will be submitted to the competent court in the District of Noord-Nederland (Northern Netherlands).
Article 14 – Right of Withdrawal, Cooling-Off Period, and Minimum Term
By entering into the agreement, the client agrees that the services of Private Gym Paulo Boer B.V. start immediately after signing or digital confirmation.
Because the services consist of personal training, coaching, and tailor-made programs, the statutory right of withdrawal (14-day cooling-off period) is excluded under Article 6:230p BW.
Once signed or confirmed digitally, an agreement cannot be revoked or canceled on the basis of regret, financial changes, or other personal reasons.
The payment obligation for the agreed term remains fully in force.
Each agreement always applies for a minimum period of four (4) weeks. Early termination or refund within this period is excluded.
Private Gym Paulo Boer B.V.
Brandgans 3
9648 DZ Wildervank
Chamber of Commerce (KvK): 82970017